PATHS customer service

[SmartBelieve]

Hello,

I´ve already sent a couple of emails to the official PATHS customer service, but got no reply. So I wonder if the whole Paths-thing isn´t any more offered. The last posts on facebook are from 2012 and the last post from PATHS, S.A. on energeticforum is also quite a long time ago. I also sent a private Message to PATHS, S.A. and got no reply.
I signed up for the newsletter and got a confirmation mail from the same address, I´ve sent my questions. So technical problems are excluded. (I´ve also used the message-form on the website.)

In the case PATHS does still exist, what is wrong with the support? Are there any problems?

[Aaron]

paths questions

Hello,

I´ve already sent a couple of emails to the official PATHS customer service, but got no reply. So I wonder if the whole Paths-thing isn´t any more offered. The last posts on facebook are from 2012 and the last post from PATHS, S.A. on energeticforum is also quite a long time ago. I also sent a private Message to PATHS, S.A. and got no reply.
I signed up for the newsletter and got a confirmation mail from the same address, I´ve sent my questions. So technical problems are excluded. (I´ve also used the message-form on the website.)

In the case PATHS does still exist, what is wrong with the support? Are there any problems?

Hi, the office has been a big backlogged due to tax time getting out all the affiliate's tax statements. I see your PM, I'll answer you in there.

[SmartBelieve]

I´ve send you a PM

[pixiebrowne]

No Response from Customer Service

Hi, I've emailed customer services 4 times but I have had no response yet and it has been two days. I have bought a path but cannot use it, it is not working, although the free path that came with it is working. I've re-booted my computer and I have also tried to view the theatre on a different PC but still not working. Does anyone know how long it usually takes once you buy a path before you can start using it, I thought it was "within 24 hours".

[SmartBelieve]

Hello,

I can´t answer your question, but I´ve also sent them 5-6 emails and got no reply. I´ve just heard, that someone else is getting answers from them.

So maybe their is a technical problem. Are you from the US?

[pixiebrowne]

Hi, looks like there must be a problem at the moment. I am from London in the UK but I have had several emails recently from customer service when I was querying the prices, I then bought a package and answered their last email to me and have not heard from them since.

[Aaron]

PATHS Customer Service

Please send me a PM with your name and email so I can look into it. I have no problems getting a response.

[SmartBelieve]

@pixiebrowne:

Has your problem now have been solved?

[Dayna]

customer service

Is PATHS still happening.
My website is down.
I am still being billed.
Help...

[Aaron]

@Dayna

Dayna, just sent you pm. I forwarded your message.

[Dayna]

Gratitude

Thanks Aaron!
Customer Service returned y message.