Customer Support Problems

[Zendar]

I have been downloading the Quantum Meditations for the last year. I have been enjoying them. I find it better to download them to my ipod rather than listen on my computer. I get better meditations with my eyes closed.

The problem, I am not able to download new meditations. I have been getting the same one since April. There is obviously a problem. I have emailed support multiple times with absolutely no response from support.

I am baffeled. I feel like I am paying for a product I am not getting.

If I continue to get no response, I'll cancel my meditation account and will have to seriously consider canceling my Paths. I have trusted my inner working to paths and for them to ignore me hurts.

Jim

[PATHS, S.A.]

Hi Jim!

Our apologies that you have gotten no response from Customer Service! This means that we did not receive an email from you.

Are you using the correct email addresses?

They are info@paths-vx.com and pathsvx@paths-vx.com.

We assure you that no one gets ignored and we answer all emails as we receive them. If you do not get a response within 48 hours at the very most, please resend your email for us so that we can help you. That is why we are here!

There was a new Quantum Meditation last month so please do email us and we can help you figure out why you are unable to download it.

[Zendar]

Support

I used the contact us form on your web site. I don't see how you could have missed it.

Anyway, what can I do to get the missing meditations. I am missing the meditation from May, June and July. In the downloads, all I am getting is Placid_evenings and have been since April.

I have really enjoyed the meditations and have been missing the new ones.

Thank you for your help.

Jim

[PATHS, S.A.]

Hi Zendar!

Please email us at info@paths-vx.com from your email and we will help you with this!