Damaged UFO kit
@ all
Today was supposed to be the start of the AMEV1 race bike. I was very happy to finally get to open my box. It had been sitting under my desk for over a month. The big smile on my face, soon turned upside down because the parts were severely damaged. They used a hardening foam to spray inside of the box and placed parts on top of that. The foam protected the parts from outside damage. That worked Perfectly. The problem that they did not perceive was that the parts inside would still move around. They placed the commutators in a thin plastic bag together! Comms banged against each other the whole way to Japan. They had dents and cracks. The next bright idea, to save space, was to put the rotors at a 35° angle from the center of the outside rotor. Needless to say, outside rotor was completely destroyed by the inside rotor. To top things off, the loose commutators damaged the inside rotor.
At least one of the rotors and all of the commutators would have been damage free if they had wrapped each part individual in bubble paper.
Hey Ufo, not only will I be doing the racing department, I want to be in charge of complaints for shipping and quality control, this type of poor service is unacceptable! Heads would roll!
Keep it Clean and Green
Richie
@ all
Today was supposed to be the start of the AMEV1 race bike. I was very happy to finally get to open my box. It had been sitting under my desk for over a month. The big smile on my face, soon turned upside down because the parts were severely damaged. They used a hardening foam to spray inside of the box and placed parts on top of that. The foam protected the parts from outside damage. That worked Perfectly. The problem that they did not perceive was that the parts inside would still move around. They placed the commutators in a thin plastic bag together! Comms banged against each other the whole way to Japan. They had dents and cracks. The next bright idea, to save space, was to put the rotors at a 35° angle from the center of the outside rotor. Needless to say, outside rotor was completely destroyed by the inside rotor. To top things off, the loose commutators damaged the inside rotor.
At least one of the rotors and all of the commutators would have been damage free if they had wrapped each part individual in bubble paper.
Hey Ufo, not only will I be doing the racing department, I want to be in charge of complaints for shipping and quality control, this type of poor service is unacceptable! Heads would roll!
Keep it Clean and Green
Richie
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